Renaissance Shanghai Putuo Hotel

Price to Value ratio was extremely good. Clean bathroom with comfortable bathtub and seperate shower. The bed was large and i was able to sleep well. There is a calm fridge that doesn't make any noise. Extraordinary breakfast buffet, i highly recommend it!

Our stay was comfortable and the staff was really friendly and spoke good English. For one night, the wifi was down and we told them. Next day, they offered us free breakfast to apologize for the inconvenience, which was a thoughtful gesture.

The room is spacious and the bed is comfortable. The restroom is functional with good cool & warm water system. The hotel is located in the quiet area but not too far from city center. The curtain is so good that I could wake up around noon without any light disturbance. Soundproof is also excellent. I could take good rest every night during my stay. The breakfast is good, tasteful and full of variety of choice. However, the most important thing that I am very impressed is about the hospitality of all staffs of the hotel. They kindly and promptly response to my request with their highest effort via the inbox of booking.com app and also in person when I and my family arrived the the hotel. They had made us feel that we can trust them and rely on their professional. If I have a chance to visit Shanghai in the future, I will absolutely consider staying at this hotel again.

We meet some exceptional people’s professional a big thanks to the all staff including the General Manager she is great ❤️❤️❤️

Staff advised our taxi driver to the wrong terminal causing some stress so please check and check what is communicated if you don't speak Mandarin. Otherwise, pleasant stay at the hotel.